Kelinci88 Privacy Policy – Personal Data Protection Malaysia Members

This Privacy Policy ("Policy") is published by Kelinci88 ("we", "platform" or "Kelinci88") and describes how we collect, process, store, use, and protect your personal information when you use the website kelinci88.biz and all related services provided by Kelinci88.

Kelinci88 understands that privacy is more than a legal obligation — it is a trust placed in us by every member who registers. Since the platform launched in 2019, we have held firm to one simple principle: our members' personal information belongs to them, and we are merely its custodians.

This Policy should be read alongside Kelinci88's Terms & Conditions. Where there is any conflict between these documents on privacy matters, this Privacy Policy takes precedence. If you have any questions about this Policy, the Kelinci88 support team is available via live chat or email at support@kelinci88.biz.

Kelinci88 collects your personal information through several methods — directly when you register or interact with the platform, and automatically as you use our services. The following are the categories of data we collect:

We only collect information that is strictly necessary for the stated purposes. Kelinci88 does not collect sensitive data categories such as health information, religious beliefs, or political views unless required by law for anti-money laundering compliance purposes.

Kelinci88 uses the personal information collected solely for legitimate and reasonable purposes related to the provision of our online casino platform services. Specifically, we use your information for the following purposes:

• To create and manage your account at Kelinci88, including the registration process, identity verification, and ongoing account management
• Processing deposits, withdrawals, and other financial transactions you carry out on the platform — including complete records for account statement purposes
• To deliver welcome bonuses, promotions, loyalty rewards and account-related communications relevant to you as a Kelinci88 member
• To provide effective customer support — including resolving complaints, answering enquiries and addressing technical issues
• Ensuring platform security and preventing fraud, money laundering, duplicate registrations, and other irregular activity
• To comply with the legal and regulatory obligations applicable to Kelinci88 as an online gambling platform operator
• Understanding platform usage patterns for the purpose of product improvement and overall user experience
• To send relevant marketing communications — but only if you have given your consent to receive them

Kelinci88 processes your personal information based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). Those legal grounds are as follows:

• Consent: When you register a Kelinci88 account, you consent to the collection and processing of your data for platform operational purposes. This consent may be withdrawn at any time — though doing so may affect our ability to provide services to you.
• Contract Performance: Some data processing is necessary to fulfil the agreement between you and Kelinci88 — for example, processing your deposit via DuitNow or FPX requires us to record the transaction details.
• Legal Obligation: Kelinci88 has certain legal obligations that require us to maintain financial records and conduct identity verification (KYC) — these are statutory requirements that cannot be waived at an individual's request.
• Legitimate Interest: In certain cases, we process data on the basis of Kelinci88's legitimate interests — such as detecting fraud and ensuring platform security — provided those interests do not override your privacy rights.

Kelinci88 does not sell, rent, or disclose your personal information to third parties for their commercial purposes. However, there are limited situations where we may need to share your data with certain parties, as outlined below:

• Payment Service Providers: Payment gateways handling Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX transactions receive the transaction information necessary to process your payments. All such providers are bound by strict confidentiality agreements with Kelinci88.
• Game Software Provider: Software companies such as Pragmatic Play, Evolution Gaming, PG Soft, and others may receive game session data necessary to operate games correctly. No personally identifiable information is shared beyond an anonymised user ID.
• Legal Authorities: Kelinci88 may be required by Malaysian law to disclose information to the relevant authorities — such as the police, courts or regulatory bodies — when a valid court order or criminal investigation is in place.
• Technical Service Providers: Third parties providing technical infrastructure services — such as cloud hosting, analytics, and cybersecurity — may have limited access to data as part of their service delivery. All such parties are bound by strict data processing agreements.

Kelinci88 retains your personal information only for as long as it is needed for the purposes stated in this Policy, or as required by applicable law. As a general guide:

• Active account information is retained for as long as your account remains active on Kelinci88 and for a period of 7 years after account closure for financial compliance purposes
• Financial transaction records — including deposit history via FPX, DuitNow, and e-wallets — are retained for a minimum of 7 years in accordance with Malaysian accounting legal requirements
• Customer support communication records are retained for 2 years for reference and service improvement purposes
• Technical log data and session cookies are retained for a shorter period — typically between 90 days and 12 months depending on the type of data

On the technical security front, Kelinci88 implements the following protective measures to safeguard your data:

Kelinci88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our site.

We use several types of cookies, each serving a different purpose:

• Essential Cookies (Required): These cookies are required for the platform's core functions — such as maintaining your login session, remembering your language preference, and securing transactions. They cannot be disabled without affecting the basic functionality of the Kelinci88 platform.
• Performance & Analytics Cookies: We use these cookies to understand how members use the platform — which pages are visited most frequently, how long sessions last, and where technical issues occur. This information is used in aggregate and is not linked to any individual.
• Functional Cookies: These cookies allow Kelinci88 to remember your preferences, such as deposit limit settings you have configured, favourite games, and display options — making your gaming experience more personalised and seamless.
• Security Cookies: Used to detect suspicious activity, prevent fraud and ensure your session is protected against threats such as CSRF attacks and session hijacking.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Kelinci88's privacy commitments, you have the following rights regarding your personal information:

The Kelinci88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that personal information has been collected from an individual under 18 years of age without proper verification, we will take the following steps immediately:

• Suspending the relevant account immediately while an investigation is carried out
• Deleting all personal information relating to that minor from our systems
• Reversing or voiding any related financial transactions where possible
• Taking further action in accordance with applicable Malaysian law

If you are a parent or guardian who believes your child under the age of 18 may have registered an account on Kelinci88, please contact us immediately at support@kelinci88.biz or via live chat so we can take prompt action.

Kelinci88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, technological developments, or feedback from our members. Each amendment represents our commitment to continuously strengthening your privacy protection.

When there are significant changes to this Policy — particularly changes that affect how we use your data or your rights — we will notify you through:

• An in-platform notification on Kelinci88 the next time you log in
• SMS to the Malaysian mobile number registered to your account
• Updating the "Last Updated" date shown at the top of this page

If you have any questions, concerns or complaints about how Kelinci88 handles your personal information, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

Kelinci88 will respond to all legitimate privacy inquiries within the timeframe required by law. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection under the Ministry of Communications and Digital.